Sunday, August 29, 2010

Office 2010 error ""Microsoft Office Word has stopped working"

Do you get the following errors when exiting Word 2010 or other office programs?

  1. "Microsoft Office Word has stopped working" on exit, OR
  2. "Microsoft is trying to recover your information"

Try the following fix:
  1. Open up Regedit. (Go to Start and type "regedit" in the search field and press enter.)
  2. In Regedit navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data
  3. Right mouse click on the "Data" folder and delete it.
  4. Open up Word, close it, and voila, problem solved.
The above fix also works for Office 2007. Just replace 14.0 with 12.0 in Step 2.